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Privacy Policy

What information Folio collects, how it is used and protected, who it is shared with, and the choices you have.

1. Who we are and what this covers

Folio is a portfolio platform operated by wrxstack. It is available at portfolio.wrxstack.com, app.portfolio.wrxstack.com, portfolio subdomains, and custom domains that portfolio owners connect. In this policy, "we" and "us" mean wrxstack.

This policy covers the information we handle when you visit Folio, create an account, publish a portfolio, or contact a portfolio owner.

  • Portfolio owners decide what they publish about themselves and are responsible for that content.
  • When a portfolio owner collects information through their portfolio, such as contact form messages or newsletter sign-ups, we handle it on their behalf as described in our Data Processing Terms.

2. Information we collect

We collect only what we need to run, secure, and support the service.

  • Account information, such as your name, email address, sign-in details, and security settings.
  • Portfolio content you add, such as profile text, case studies, experience, testimonials, links, media, and theme choices.
  • Files you upload, such as images, documents, and resumes, and the exports we generate for you.
  • Payment information for paid plans. Payments are handled by our payment provider; we do not receive or store full card numbers.
  • Messages you send to us or to a portfolio owner, and newsletter sign-ups you make on a portfolio.
  • Technical information, such as IP-derived security signals, browser and device details, request identifiers, and error logs.
  • Page-view counts on published portfolios, measured without tracking cookies and without identifying you.

3. How we use information

We use information to provide the service you ask for and to keep it safe. We do not sell personal information, and we do not build advertising profiles.

  • Create and secure accounts, including sign-in, verification, and account recovery.
  • Publish, display, export, and back up your portfolio.
  • Process payments for paid plans.
  • Send service, security, and account emails, and newsletters that a reader has confirmed they want.
  • Detect and prevent abuse, fraud, and security threats.
  • Understand and improve reliability and performance.
  • Meet legal obligations and respond to lawful requests.

4. AI features and your content

AI features in Folio run inside the product. Your content is not sent to third-party AI model providers and is not used to train external models.

AI suggestions are drafts. Review and edit them before you publish.

  • Published portfolio pages are public and may be indexed, linked, or copied by others.
  • Do not publish confidential, private, or sensitive information you do not have the right to share.

5. Cookies

We use strictly necessary cookies to keep the service secure and working. Optional analytics, functional, and marketing cookies stay off until you allow them, and you can change your choice at any time from the Manage cookies link. The Cookie Policy has the details.

6. Who we share information with

We share information only with service providers that help us run Folio, only for that purpose. The Subprocessors page lists them.

  • Hosting, database, and file storage providers.
  • Email delivery, sign-in, payment, analytics (only with your consent), and error monitoring providers.
  • Authorities or other parties when the law requires it, or when needed to protect the rights, safety, or security of users, the public, or wrxstack.
  • A successor organisation if the service is transferred as part of a business change, under this policy.

7. How long we keep information

We keep information while your account is active and for as long as needed to provide the service, meet legal obligations, resolve disputes, and keep the service secure.

  • You can edit or delete portfolio content at any time in the product.
  • When you delete your account, we delete the data you own, except records we must keep for legal, security, or backup reasons.
  • Backups are removed on their normal schedule rather than edited record by record.

8. Your choices and rights

You can access, correct, export, or delete most of your information directly in the product. Depending on where you live, you may have additional rights over your personal information.

To make a request, email us from the address on your account. We may need to verify your identity before acting, and some information may need to be kept for legal or security reasons.

  • Privacy requests: legal@wrxstack.com.
  • Never send passwords, passkeys, or secret tokens by email.

9. Where information is processed

Folio is hosted in the United States, and some providers process information in other countries. By using the service, you understand that your information may be processed outside your own country.

10. Security

We use reasonable technical and organisational measures to protect information, including encryption in transit, access controls, and monitoring. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

11. Children

Folio is a professional service and is not intended for anyone under 18. Do not create an account or publish personal information about children.

12. Changes to this policy

We may update this policy from time to time. The effective date at the top shows the latest version. Continuing to use Folio after an update means you accept the updated policy.

13. Contact and grievances

Questions, requests, and grievances about privacy can be sent to legal@wrxstack.com. Include the account email or portfolio address involved.